Privacy Policy
Last updated: March 17, 2026
This Privacy Policy describes how orchardly.org collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We understand that your family's information is sensitive, and we take every measure to safeguard it while providing you with comprehensive family solutions and household coordination services.
Information We Collect
We collect various types of information to provide you with our family event management, childcare, eldercare, and household organization services. This includes personal details such as names, email addresses, and phone numbers when you create an account or contact us. We also gather information about your household composition, care needs, and event preferences to better serve your family's unique requirements.
When you use our platform, we automatically collect certain usage data, including how you interact with our services, the features you access, and the pages you visit. We also collect device information such as your browser type, operating system, and IP address to improve our services and ensure optimal functionality across different devices.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our family coordination services. Your data helps us personalize your experience, manage your family events, coordinate childcare and eldercare arrangements, and organize household resources. We use your contact information to send you service updates, respond to your inquiries, and provide customer support when you need assistance.
We analyze usage patterns to enhance our platform's features and user experience. Your information helps us identify what services matter most to your family and allows us to develop new solutions that better meet your household coordination needs. We may also use aggregated and anonymized data for research and analytics purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies help us remember your preferences, maintain your session, and understand how you use our services. These technologies enable us to provide personalized recommendations for family events, childcare options, and household management features.
We use both session-based and persistent cookies. Session cookies are temporary and deleted when you close your browser, while persistent cookies remain on your device to recognize you on future visits. You can control cookie settings through your browser preferences, though disabling cookies may limit some features of our service.
Your Privacy Rights
You have important rights regarding your personal information. You can request access to the data we hold about your family and household, and you have the right to correct any inaccurate information. You may also request deletion of your account and associated data, subject to certain legal obligations we may have to retain information.
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails. You have the right to data portability, meaning we can provide your information in a structured, commonly used format. To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Data Security and Protection
We implement comprehensive security measures to protect your family's information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption technologies to safeguard sensitive data during transmission and storage. We maintain secure servers and regularly update our security protocols to address emerging threats.
While we take extensive precautions to protect your information, no system is completely secure. We encourage you to use strong passwords and to notify us immediately if you suspect unauthorized access to your account. We are transparent about our security practices and continuously work to improve our data protection measures.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in delivering our family coordination services. These partners help us with payment processing, customer support, data analytics, and service delivery. We only share the minimum information necessary for them to perform their functions, and we require all third parties to maintain strict confidentiality and security standards.
We do not sell your personal information to external parties. Any sharing of data is strictly for purposes of improving our services and supporting your family's needs. We maintain agreements with all service providers ensuring they comply with applicable privacy laws and regulations.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following any modifications constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your family's information. If you have questions about any changes, please contact us using the information below.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us:
Email: [email protected]
Phone: +1 503 847 2916
Address: Pioneer Avenue 847, Portland, Oregon 97214, United States
We value your trust and are committed to addressing your privacy concerns promptly and professionally. Our team is available to assist you with any questions about how we collect, use, and protect your family's information.